Douglas J Hunley's Resume (Last updated February 15th 2008)

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DOUGLAS J HUNLEY

Hilliard 43026-7122 - USA

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OBJECTIVE 

To focus my passion for and expertise in System Administration to conceptualize superior technical solutions.

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SKILLS 

Linux, Unix, Shell scripting, SQL, PostgreSQL, Sendmail, HTML

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WORK EXPERIENCE 

CollabNet, Inc, Brisbane, CA

May, 2007 - Present

Technical Support Manager
Transitioned Technical Support Services, assets, procedures, etc to CollabNet as part of their acquisition of SourceFORGE. Managed a geographically disperse team of Support Engineers in providing email, web-based, irc, and phone support to growing customer-base (140+). Participated in product development roadmap planning. Various process definition and refinement activities. Continued all responsibilities previously handled as a Support Engineer.

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VA Software, Fremont, CA

July, 2005 - May, 2007

Technical Support Manager
Managed a geographically disperse team of Support Engineers in providing email and phone support to growing customer-base (140+. Directed offshore Engineering team in their development efforts and product maintenance. Pparticipated in product development roadmap planning. Various process definition and refinement activities. Continued all responsibilities previously handled as a Support Engineer.

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VA Software, Fremont, CA

September, 2003 - July, 2005

Support Engineer
Installation and configuration of Red Hat Advanced/Enterprise Server, Solaris 8/9, Oracle 9.2.0.x, PostgreSQL 7/8, SourceFORGE Enterprise Edition 3.x/4.x. Duplication/resolution of customer's technical issues. Remote patching/upgrading of customer software installations. Administration of customer hardware. Hotfix/Service pack pre-release testing and verification. Reference platform design and documentation. Software Quality Assurance testing.

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CareWorks Technologies, Dublin, OH

July, 2001 - June, 2003

Unix/Linux Systems Administrator
Lead Unix/Linux System Admin for Ohio Department of Jobs and Family Services NOC responsible for installation, patching, configuration, and upgrading of core operating system (HP-UX, Solaris, Red Hat, SuSE) on various hardware platforms (HP PA-RISC, Sun Blade 100/Sparc 5 Ultra, Intel x86). Co-responsible for software installation, patching, and upgrading (Oracle 8.x, HP OpenView, HP Network Node Manager, CUPS, Apache). Designed and implemented backup/disaster recovery procedure. Architected enterprise-wide email solution. Upgraded DNS infrastructure to Bind 9 and took over DNS administrative duties.

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UUNet, Hilliard, OH

March, 1999 - March, 2001

Database Administrator
Production Oracle DBA with 24x7 pager on-call duties. Oracle installation and configuration as well as database design, creation, performance monitoring and tuning, database reporting, database backup and database recovery. Responsible for Systems Administration of all DBA desktop machines (generally Sparc 1, 5, 10) as well as development servers (HP "K" class). Assisted in administration of production servers (HP "K" class).

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Information Control Corporation, Columbus, OH

March, 1997 - March, 1999

Technical Consultant
22-month assignment to Sterling Commerce as a Gentran:Server for Unix Specialist. Operated as the EDI Administrator for Managed Care Services, Inc on their outsourcing assignment for the Ohio Bureau of Worker's Compensation. Responsible for designing, implementing, and troubleshooting electronic data transfer between EDI systems and 56 partner managed care organizations. Assisted in specifying, installing, and configuring IBM RS/6000 machines for EDI processing. Monitored and tuned Oracle database used for EDI transaction history. Developed and maintained multiple reporting mechanisms against Oracle database and EDI software.
2-month assignment to OpenText as a Basis Developer utilizing FQM, Unix shell, JavaScript, and some Perl to customize BASIS interfaces for specific client needs and requests.

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Nationwide Insurance Enterprises

June, 1995 - January, 1997

Production Support Developer
Developed and maintained Unix shell scripts for data extraction, manipulation, reformatting and conversion from legacy VMS systems to Unix Oracle databases. Developed data extraction routine to move data from Oracle database to mainframe CICS system. Modified Oracle Forms applications per client requests. Various run-time report generations and report maintenance. Responsible for index/view/table creation on Oracle databases as well as SQL tuning for performance. Maintained multiple Unix termcap entries for Oracle Forms applications used on Intel PCs and Sun workstations.

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EDUCATION 

DeVry Institute of Technology, Columbus, OH, March, 1993 - February, 1996

BS in Computer Information Systems, 3.2 Grade Point Average

 

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CERTIFICATIONS 

Brainbench Linux Administration, June 2001

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INTERESTS 

Linux, Unix, Open Source, Intellectual Property, Sci-Fi, Tivo, Music, Console Gaming

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COMMUNITY INVOLVEMENT 

Day-to-day operations of mailing lists, coordination of editor's activities, and System Administration of community servers for the Linux StepByStep (www.linux-sxs.org) community.

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